Dell computers
Dell markets specific brand names to different consumer castes. By and large, the corporation typically sells the OptiPlex, Latitude, and Precision labels to medium-sized and large business customers. Consumers, students, and small home office environments orient towards the company’s Dimension, Inspiron, and XPS lines. In a bid to lure the gaming market, Dell recently re-introduced the Dell XPS brand. Dell XPS desktop systems are notable for using silver rather than the black cases found on newer Dell PCs.
Apart from computer products, Dell has also expanded to sell the Dell Digital Jukebox portable digital audio player like the Dell DJ, USB keydrives, LCD televisions, Windows Mobile-powered PDAs, and printers.
Dell uses several brand names for its product ranges, including:
OptiPlex - for business Desktop computer systems
Dimension - for consumer Desktop computer systems
Latitude - for business laptops
Inspiron - for consumer laptops
Precision - for workstation systems and high-performance laptops
PowerEdge - for larger corporate servers
PowerVault - for direct-attach and some network-attached storage (NAS)
Dell EMC - for storage area networks
XPS - for enthusiast/high-performance systems
Axim - for PDAs utilizing Microsoft's Windows Mobile
Dell Digital Jukebox (DJ) MP3 Players
Dell LCD/ Plasma TVs and Projectors - for HDTV and Monitor use
Dell on call - extended support services (mainly for the removal of spyware and of viruses)
The operating system of choice among most Dell computers is Microsoft Windows XP, but it also offers Red Hat and SUSE for servers. Dell’s N series, those without any pre-installed software, also sells "bare-bones" computers - at significantly lower prices. Customers can obtain such systems only upon request, in accordance with Dell's licensing contracts with Microsoft. As a convenient arrangement, Dell has to ship them with a FreeDOS disk included in the box and issue a so-called Windows refund or a merchandise credit after sale of the system at the "regular" retail price.
A large quantity of software is coupled with every Dell's Windows machine manufactured. It is alleged that Dell ships spyware, specifically the Myway Search Assistant. Further alleged is that its technical support team have instructions not to support its de-installation. Matters are only validated when the Dell support forum seem to provide complicated, confusing instructions for removing this software. Furthermore, one simply cannot uninstall the software using the Microsoft Windows "Add/Remove Programs" utility.
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